Data Protection Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

We collect personal information for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and administration of your car rental bookings and agreements. This includes confirming your identity and ensuring compliance with our rental standards. We also oversee the procedures for collecting and returning vehicles, along with managing payments, deposits, and associated fees.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • Issuing booking confirmations, updates, and key rental details. Addressing your questions and offering customer assistance. Informing you about service or policy changes.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can unsubscribe whenever you wish.
• Service Enhancement Through Legitimate Interest:
  • Assessing website interactions to refine user experience and site performance. Performing studies to improve our car fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to legal and regulatory standards. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Third-Party Service Providers: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Despite these efforts, no internet transmission or digital storage method can guarantee complete security.

Data Retention Policy

We retain your personal information only for the time required to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which data is kept depends on the specific type of information and the context in which it is processed.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your stored personal information.

For inquiries about your rights, please reach out to us below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, assess website traffic, and tailor content to your preferences. You can adjust your cookie settings through your browser options at any time.

Policy Revisions

We will periodically revise this Privacy Policy to address changes in our practices or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend reviewing this policy on a regular basis to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.